Responsible Sourcing
Pandora's vertically integrated value chain - from design to crafting to retail - gives us a strong ability to influence how our jewellery is made. We engage suppliers on human rights and environmental topics, and we address issues in our supply chain through responsible business practices.
Our annual Transparency in Supply Chains Statement sets out our due diligence approach and demonstrates our commitment to transparency and accountability.
Learn moreSOURCING RESPONSIBLY TO DRIVE SUSTAINABILITY PROGRESS
We work to continuously improve the environmental footprint and social impact of our supply chain, primarily by choosing suppliers that meet category-specific internationally recognised standards.
Our Responsible Sourcing Programme follows the guidance of the
- UN Guiding Principles on Business and Human Rights
- OECD Guidelines for Multinational Enterprises on Responsible Business Conduct and
- OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High- Risk Areas
Further, we implement a thorough due diligence process when onboarding new suppliers. The process includes signing of our Supplier Code of Conduct, screening and risk assessments, as well as an on-site audits. Our suppliers are then screened according to identified risk criteria and if considered high-risk, they are required to undertake a biannual third-party audit or confirm Pandora-accepted certifications that demonstrate alignment with our standards.
Although audits are a useful tool to understand a supplier's management systems, we recognise that they provide a snapshot view. We therefore seek to engage with suppliers from a holistic sustainability perspective while building a relationship of trust.
Packaging
We are committed to reducing the environmental impact of our packaging, while maintaining quality and brand experience. We work with suppliers and partners to understand the full impact and identify opportunities to use fewer resources, lower-carbon materials and more circular solutions.