General Terms & Conditions
This page outlines the general terms and conditions governing the relationship between Pandora A/S and its suppliers. Please read the applicable terms carefully, as they form the basis of our commercial agreements and set out the standards we expect from all partners operating within the Pandora supply chain.
Pandora’s Global Terms & Conditions of Purchase
Pandora’s Global Terms & Conditions of Purchase set the foundation for how we work with suppliers and ensure that all goods and services delivered to Pandora meet our standards for quality, integrity, and compliance. These terms define the responsibilities of both Pandora and our suppliers, outlining clear expectations for product quality, delivery, pricing, confidentiality, sustainability, and legal compliance.
This document explains how our purchasing framework operates and how Pandora safeguards consistency, transparency, and accountability throughout our supply chain. It ensures that every supplier relationship supports our commitment to ethical business practices, responsible sourcing, and operational excellence.
SUPPLIER CODE OF CONDUCT
This document outlines Pandora’s ethical, social, environmental, and compliance requirements for all suppliers. It defines the standards that guide responsible sourcing and lays out the expectations suppliers must meet to support transparent, sustainable, and ethical business practices.
Whistleblower Policy
Pandora’s Whistleblower Policy outlines our expectations for responsible conduct and provides a secure channel for employees, board members, business partners, and other stakeholders to report serious or sensitive concerns. This document explains how the process works and how Pandora ensures transparency, integrity, and protection for those who speak up.