General Terms & Conditions
This page outlines the general terms and conditions governing the relationship between Pandora A/S and its suppliers. Please read the applicable terms carefully, as they form the basis of our commercial agreements and set out the standards we expect from all partners operating within the Pandora supply chain.
Pandora’s Global Terms & Conditions of Purchase
Pandora’s Global Terms & Conditions of Purchase set the foundation for how we work with suppliers and ensure that all goods and services delivered to Pandora meet our standards for quality, integrity, and compliance. These terms define the responsibilities of both Pandora and our suppliers, outlining clear expectations for product quality, delivery, pricing, confidentiality, sustainability, and legal compliance.
This document explains how our purchasing framework operates and how Pandora safeguards consistency, transparency, and accountability throughout our supply chain. It ensures that every supplier relationship supports our commitment to ethical business practices, responsible sourcing, and operational excellence.
Pandora Vietnam Terms & Conditions of Purchase
Pandora’s Terms & Conditions of Purchase for Vietnam establish the legal and operational foundation for our supplier partnerships. As we drive operational excellence at our Vietnam manufacturing plant, these terms ensure that all goods and services delivered to Pandora meet our strict standards for quality, integrity, and regulatory compliance under Vietnamese law. This document outlines clear mutual expectations regarding product specifications, delivery timelines, pricing, confidentiality, and sustainable sourcing. By aligning with this framework, our suppliers support Pandora's commitment to ethical business practices, transparency, and seamless supply chain efficiency.
SUPPLIER CODE OF CONDUCT
This document outlines Pandora’s ethical, social, environmental, and compliance requirements for all suppliers. It defines the standards that guide responsible sourcing and lays out the expectations suppliers must meet to support transparent, sustainable, and ethical business practices. In the button below you will be redirected to Pandora’s sustainability policies where you will find the Supplier Code of Conduct in different languages.
Whistleblower Policy
Pandora’s Whistleblower Policy outlines our expectations for responsible conduct and provides a secure channel for employees, board members, business partners, and other stakeholders to report serious or sensitive concerns. This document explains how the process works and how Pandora ensures transparency, integrity, and protection for those who speak up.